Ritz-Carlton Manager “Not Authorized” To Offer Service Failure Compensation
An OMAAT reader shared a frustrating Ritz-Carlton experience with me, and unfortunately my take on this is likely pretty cynical… Ritz-Carlton Jakarta provides poor service recovery Marriott Bon…
Italian Court Rules Hotels Don’t Have To Provide Free Tap Water When Dining
While the implications here likely won’t be too widespread, I can’t help but find this to be an interesting ruling, especially as someone who has opinions in the tap water vs. bottled water debate (th…
Is The Amex Platinum Card Worth It? How I Get The Most Value
In 2025, the American Express Platinum Card® (application) went through a major refresh that pushed the $895 annual fee (Rates & Fees) to record territory among premium cards — and yet I’m having an e…
Alaska Airlines Faces $165K Fine For Allowing 11 Drunk People Onto Flights
The Federal Aviation Administration (FAA) has proposed a substantial fine for something that can only be described as an unusual crackdown… Alaska Airlines faces fine for intoxicated passenger viol…
Bilt Rent Day Promotion June 2026: Up To 125% TAP Air Portugal Transfer Bonus
Bilt is the platform known for providing rewards for housing payments. Earlier this year we saw massive changes at Bilt, including an overhaul of the credit card portfolio, plus new ways that housing …
11 Airbnbs and VRBOs in Denver with Easy Parking
South Platte River Bridge, Speer Blvd Bridge, Denver, Colorado, America (Getty) Whether you’re visiting for nature, its small-city charm, or for something more unexpected, Denver has something for y…
The Southwest Airlines fleet in May 2026
Southwest Airlines (WN/SWA) was founded in 1967 by Herb Kelleher and Rollin King. Initially conceptualized to serve as an intrastate airline connecting …
GHA Discovery: Valuable Hotel Loyalty Program That Flies Under The Radar
When you think of hotel loyalty programs, odds are that Hilton Honors, Marriott Bonvoy, World of Hyatt, etc., come to mind first. However, GHA Discovery is a program that not many people think of, but…
Man Furious At Aman Over Late Check-Out Cost, Beautiful Girlfriend Comment
I get a lot of messages from people about their travel frustrations. Often people will directly ask me for help, which I try to provide when possible, assuming their complaint is reasonable (after all…
Is The Amex Gold Card Worth $325? 4x Points & $424 In Credits Says Yes
The American Express® Gold Card (application) has a $325 annual fee (Rates & Fees), which is obviously on the steep side. Fortunately the “worth it” question on the card is pretty easy to answer. Almo…
New Capital One Venture Business With Up To 150K Miles (Last Chance To Apply)
The Capital One Venture Business launched several weeks ago, and is a rebranded version of the former Capital One Spark Miles, with some very nice improvements. The card has an absolutely massive welc…
Air France-KLM Flying Blue Paid Status Match Promotion: Eligibility, Cost, Value
For quite some time, Air France-KLM Flying Blue has been offering paid status match promotions, on an on-again, off-again basis. The status match has always had residency requirements, though the list…
Amex “Once In A Lifetime” Rule For Card Welcome Offers: How Does It Work?
Credit card issuers have all kinds of restrictions when it comes to getting approved for and earning the bonuses on cards. In this post, I’d like to talk about one major restriction for earning the we…
Flying United Polaris Transatlantic & Previewing Major Fleet / Seat Updates
Way back in 2017 we wrote about United’s next-gen premium cabin product called Polaris. Early in Polaris’ rollout I tried it on a shiny new 787-10 on a transcon route, but in all the time since then …
American Airlines Will Add Free Starlink Wi-Fi In 2027… But Only On Airbus Planes
At the moment, we’re seeing a bit of an inflight Wi-Fi revolution, in terms of airlines introducing Starlink Wi-Fi, which offers speeds that are truly in line with what you’d expect on the ground (unl…